Legal
Last updated: March 2026
Move Laundry ("we," "us," or "our") operates a valet laundry pickup and delivery service in San Antonio, TX. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
When you use Move Laundry, we may collect the following personal information:
We use your personal information to:
Your payment card data is processed securely through a PCI-compliant third-party payment processor (such as Stripe). We do not store your full credit or debit card number on our servers. All payment transactions are encrypted and handled in accordance with industry-standard security practices.
We use text messaging (SMS) to communicate with you about scheduling, pickup and delivery reminders, order updates, and general service communications. Message and data rates may apply depending on your carrier plan.
You can opt out of text messages at any time by replying STOP to any message from us. After opting out, you will no longer receive text communications from Move Laundry. Please note that opting out of texts may limit our ability to coordinate pickups and deliveries.
We use your email address to send order receipts, account-related communications, and occasional service updates. You may unsubscribe from non-essential emails at any time by using the unsubscribe link provided in our emails or by contacting us directly.
We do not sell, trade, or rent your personal information to third parties. Your data is only shared with service providers who are necessary for operating our business (such as our payment processor), and those providers are contractually obligated to protect your information.
Our website uses basic cookies and analytics tools to understand how visitors use our site. This data is aggregated and anonymous — it helps us improve the website experience but does not personally identify you. We do not use cookies for advertising or third-party tracking.
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. If you would like to request the deletion of your personal data, you may do so at any time by:
We will process your deletion request within 30 days and confirm once your data has been removed from our systems.
This Privacy Policy is governed by and construed in accordance with the laws of the State of Texas. By using our services, you consent to the jurisdiction of the courts located in San Antonio, Bexar County, Texas for any disputes arising under this policy.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
If you have any questions about this Privacy Policy or how your data is handled, please contact us: